Access TeleCare reports data breach caused by breached employee email accounts
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Access TeleCare, a telemedicine provider, reportes a data breach resulting from unauthorized access to employee email accounts. The company is a telemedicine provider headquartered in Dallas, Texas, offering virtual healthcare services through partnerships with hospitals and healthcare systems.
The incident occurred between November 6, 2023, and January 8, 2024, when suspicious activity was first detected in an employee's email account.
The investigation, completed on August 30, 2024, revealed unauthorized access to multiple email accounts containing confidential patient information. The following sensitive information was exposed:
- Names
- Dates of birth
- Medical information
The number of affected individuals are not disclosed in the available information.
The company officially reported the incident on December 23, 2024, and began sending notification letters to affected individuals. It's unclear why the company took nearly a year to report this incident, especially since the investigation completed in August 2024.
