Airline technical error exposes small amount of passenger info
Take action: Sometimes data breaches are not caused by a security incident, but by a simple technical or human error. Thorough testing is always a good idea.
Learn More
Due to a self-descibed technical error, airBaltic, the national airline of Latvia, inadvertently exposed the reservation details of certain passengers to other customers.
Some passengers even received unexpected emails that mistakenly addressed them as someone else. AirBaltic assures that only a small percentage of its customers were affected and no financial or payment data was compromised, but they have not disclosed the exact number of impacted passengers.
The incident was not the result of a cyber attack but rather an internal technical problem with the airline's email distribution system. The leaked information potentially included passengers' full names, birth dates, and email addresses.
The airline is taking the matter seriously, conducting a thorough investigation, and plans to contact all affected passengers.
