City of Flint hit by ransomware, internet, phone outages, FBI investigating
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The city of Flint, Michigan, experienced a significant ransomware attack starting on a Wednesday morning, causing extensive network disruptions. The attack has caused outages in both the city’s internal network and internet services:
Payments for water, sewer, and taxes can only be made via cash or check. Online credit card payments are unavailable. The city has waived late fees and penalties during this period and assured residents that no water shutoffs will occur.
Some city employees are without email access and are experiencing intermittent disruptions in phone and voicemail services, leading to possible lost messages.
Essential emergency services, including 911, law enforcement, fire operations, and public health offices, remain unaffected.
The incident is under investigation by the FBI and the Michigan Attorney General's Office and the city is still working with cybersecurity experts to determine the scope of the breach and assess whether any resident or employee personal data has been compromised. No timeline has been given for the restoration of full services.
For further details, the city has advised the public to be patient when contacting city offices during normal business hours.
