Dodo and iPrimus Telco customers hit by Data Breach affecting email and mobile services
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Australian telecommunications providers Dodo and iPrimus are reporting a cybersecurity incident that compromised the personal information of more than 1,600 customers.
The incident affects customers across both telco brands, which operate under the same parent company Vocus.
A spokesperson for Vocus confirmed the incident occurred on October 17, and that the telco had “progressively suspended email services temporarily for Dodo and iPrimus customers and restricted email services for Commander customers” in the aftermath.
“Our initial investigation has revealed unauthorised access to approximately 1600 Dodo email accounts, leading to unauthorised SIM swaps on 34 Dodo Mobile accounts,” the spokesperson said.
The exposed data and nature of the attack have not been disclosed by Dodo or iPrimus.
The telecommunications providers have begun notifying affected individuals about the security compromise.
Additional details about the breach's scope, timeline, remediation measures, and customer support options may be forthcoming from the telecommunications companies. As of the time of writing, no official notification or detailed statement has been publicly posted by Dodo or iPrimus regarding this breach.
