Eversource energy provider reports Data Breach exposing Massachusetts customers
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Eversource, a prominent energy provider serving Massachusetts, has reported a data breach involving one of its vendors. Eversource informed its customers that vendor CLEAResult had been targeted through a software vulnerability, potentially exposing sensitive customer information.
The breach involved the unauthorized access and copying of certain files from CLEAResult's systems.
This compromised data may encompass details such as:
- energy consumption patterns,
- personal names,
- addresses.
- Social Security Numbers
Apparently all of the 1.8 million Massachusetts customers of Eversource Energy were affected by the data breach, with almost 11,000 customers had their Social Security numbers stolen.
The numbers also include about 3,200 combined solar panel and electric vehicle customers in Connecticut.
The Eversource vendor involved in the breach, though, reported to the state that almost 11,000 customers were impacted.
Eversource revealed that CLEAResult responded swiftly to address the security vulnerability and is actively investigating the incident while adhering to legal obligations.
CLEAResult specializes in creating software solutions used by utility companies like Eversource to monitor and manage energy efficiency programs.
Eversource provides gas and electric services to numerous communities spanning across Massachusetts. They have advised its customers to remain vigilant in monitoring their utility accounts for any unusual activities or signs of unauthorized access.
Acknowledging the concerns arising from this data breach, Eversource assured its customers that it places a high priority on information security. The company is taking proactive steps to reinforce data protection measures and safeguard the security of both customer information and utility accounts.
