Harrods latest UK retailer to be hit by cyber attack after M&S and Co-op

Harrods, the luxury London department store, has become the latest high-profile UK retailer to experience a cyber attack, following similar incidents at Marks & Spencer and the Co-op Group.

Harrods recently experienced "attempts to gain unauthorised access to some of our systems," according to a statement from the company. The store's IT security team has "restricted internet access" across its sites as a precautionary measure. Harrods claims  that all of its physical locations—including the flagship Knightsbridge store, H beauty stores, and airport locations—remain open and operational. The company's online shopping platform (harrods.com) also continues to function.

Harrods has stated that customers do not need to "do anything differently at this point" and promised to "continue to provide updates as necessary." No details are disclosed about any data stolen or affected individuals.

This incident is part of a concerning wave of cyber attacks targeting major UK retailers.

The Metropolitan Police has launched an investigation into the attack on Marks & Spencer. The extent of police involvement in the Harrods and Co-op incidents has not been specifically mentioned in the provided information.

Update - As of 2nd of May 2025, the ransomware gang DragonForce Ransomware Group took responsibility for the attack, but Harrods has not confirmed it's a ransomware attack.