Zello alerts users to reset passwords due to security incident
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Zello, a mobile communication platform with approximately 140 million users, has issued a security alert requesting password resets for accounts. The service is widely used by first responders, hospitality services, transportation workers, and for personal communication through its push-to-talk functionality, enabling these groups to communicate via their mobile phones.
On November 15th, 2024, numerous Zello users received security notices requesting them to reset their app passwords for any account created before November 2nd, 2024. The company also recommended that users change their passwords for any other online services where they may have used the same password.
The exact nature of the security incident remains unclear, with two possible scenarios being either a data breach or a credential stuffing attack.
The timing of the notice suggests that the security incident likely occurred on or around November 2nd, 2024, as the company specified this date as the cutoff point for affected accounts. Zello has not provided any additional information about the incident.
