Lifeline Systems Company reports data breach from August 2022
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Lifeline Systems, based in Marlborough, Massachusetts, nas reported a data breach impacting a total of 74,849 individuals that occurred over a year ago. The company revealed that it detected unusual activity on its network on August 6, 2022.
Lifeline Systems is a company that specializes in providing personal emergency response services and alarms for elderly people who are hurt and can't reach a phone.
The forensic investigation conclusively determined that an unauthorized party had illicitly accessed Lifeline's systems from July 27, 2022, to August 6, 2022, and during this period, they accessed specific documents stored within the systems. These documents contained sensitive information related to their subscribers, employees, and individuals eligible to receive Lifeline services. This information included
- names,
- driver's license numbers,
- Social Security numbers.
No details are available about the nature of the attack.
Due to the substantial time required for a thorough review of the compromised documents, notification letters could not be dispatched until September 7, 2023. To mitigate the potential harm to those affected, Lifeline Systems Company has extended an offer of complimentary credit monitoring services to individuals whose Social Security numbers or driver's license numbers were exposed.
Additionally, the company has taken proactive measures to bolster its network monitoring capabilities and will continue to conduct regular audits of its systems to promptly identify any unauthorized activity.
