Seattle Public Library shuts down systems after ransomware attack
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The Seattle Public Library (SPL) is reporting a ransomware attack that has severely impacted its online services and technology infrastructure. The incident began on the morning of Saturday, May 25, 2024, just before scheduled server maintenance. This attack disrupted several critical services, including:
- Wireless network access
- Computers for staff and patrons
- Online catalog
- Lending software for e-books and e-audiobooks
- In-building Wi-Fi
- SPL website
The library, which serves nearly 800,000 residents through 27 branches, took all systems offline to contain the attack and assess its impacts. They engaged third-party forensic specialists and contacted law enforcement as part of their response. Despite the technical disruption, all library branches remain open, offering physical book lending and other manual services.
As of now, there is no estimated time for the restoration of online services. The library is working to resolve the issue while prioritizing the privacy and security of patron and employee information.
No details are disclosed about any data breached or individuals impacted by the attack. The Seattle Public Library has pledged to keep the public updated on the situation and has apologized for any inconvenience caused by the outage.