Diabetes Western Australia reports data breach
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Diabetes WA, based in Subiaco, Western Australia has reported a data breach impacting individuals who have utilized its telehealth services. Diabetes WA is a key support organization for approximately 260,000 Western Australians living with diabetes, offering a range of services to manage this chronic condition.
The incident was caused by an unauthorized third-party gaining access to personal information of some contacts through one compromised user account. The potentially exposed data includes:
- names,
- addresses,
- dates of birth,
- email addresses,
- phone numbers,
- marital status,
- Indigenous status,
- referring doctors,
- types of diabetes,
- Medicare numbers.
No details are disclosed about the nature of the attack or the number of affected individuals.
Diabetes WA claims that detailed medical records and clinical information were not accessed during the breach.
The organization has emphasized that the breach was quickly identified and promptly addressed, with the compromised account being closed immediately to halt any further unauthorized access.
Given the sensitivity of the compromised information, particularly Medicare numbers, Diabetes WA is advising affected individuals to secure a new Medicare card number as a precautionary step.