Incident

Melcher & Prescott Insurance reports data breach exposing customer data


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Melcher & Prescott Insurance based in New Hampshire, reports a data breach detected on December 16, 2025. Hackers broke into the agency's systems and accessed sensitive files containing personal and medical data. 

Melcher & Prescott hired a cybersecurity firm to investigate the scope of the incident and notified law enforcement to assist in the inquiry.

The attack exposed:

  • Full names
  • Social Security numbers
  • Dates of birth
  • Financial account details
  • Medical records
  • Healthcare provider names and locations

The agency has not disclosed the nature of the attack and number of affected individuals. At least 417 residents of Massachusetts are confirmed to be affected.

The company is sending notification letters to all impacted individuals and offering 18 months of free credit monitoring to help victims track potential fraud. Affected individuals can call a dedicated response line at 1-833-877-1269 for more information.

Melcher & Prescott Insurance reports data breach exposing customer data