Incident

Pacific Life Insurance Company formally reports third party data breach


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Pacific Life Insurance Company formally reports a data breach affecting certain clients’ sensitive information. The breach stemmed from a cybersecurity incident involving Infosys McCamish Systems (IMS), a third-party vendor providing services to Pacific Life.

Based in Newport Beach, California, Pacific Life offers life insurance, annuities, and related financial products,

The original incident occurred on November 2, 2023, when IMS detected ransomware activity on its network, prompting an immediate investigation supported by external cybersecurity experts.

After assessing the compromised files, IMS identified affected individuals and completed its investigation by October 15, 2024. Data breach notification letters were sent to those impacted on October 31, 2024.

The compromised data may vary by individual but includes:

  • Names
  • Social Security numbers
  • Financial account information

IMS has notified all affected individuals, detailing the specific data involved.

Pacific Life Insurance Company formally reports third party data breach