Incident

Telefónica investigates claimed Movistar data breach allegedly exposing millions of customer records


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Spanish telecommunications giant Telefónica is investigating a claimed data breach affecting its Movistar. Cybercriminals claim to have accessed up to 22 million customer records. 

A cybersecurity firm HackManac reported that a hacker known as "Dedale" had claimed responsibility for the attack. To substantiate their claims, the attackers released a sample of one million customer records online as proof of the breach.

The hackers claim to have stolen personal details including:

  • Full names of customers
  • National identification numbers (DNI)
  • Mobile phone numbers
  • Service plans and subscription details
  • Account status updates

The hackers claim to have accessed as many as 22 million records, but the number of affected individuals is unclear, as a single customer may have multiple files. The nature of the attack is not disclosed.

The hacker is demanding a ransom payment of $1,500 (approximately €1,314), a figure dramatically lower than the millions typically demanded in similar large-scale data breaches, so the data files may not be real, or are scraped records from old breaches.

Telefonica has confirmed it is actively investigating the alleged security breach, with a company spokesperson stating: "We are investigating an alleged security breach. The sample released by the actor, which comprises 1 million records, seems to correspond to customers in Peru".

Telefonica is currently verifying the authenticity of the leaked data as part of its ongoing investigation.

Telefónica investigates claimed Movistar data breach allegedly exposing millions of customer records