Incident

Total Tools reports data breach exposing thousands of customers


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Total Tools, an Australian hardware chain owned by Metcash, is reporting a data breach affecting approximately 38,000 customers.

The breach was discovered after unusual and suspicious activity was detected within the company's IT systems. Total Tools has been working with third-party forensic cyber specialists to investigate the size and scope of the breach and assess its impact. The company is currently in the process of notifying affected customers.

This breach is believed to have been carried out by professional cybercriminals and exposed sensitive customer data, including:

  • Credit card numbers,
  • Email addresses,
  • Login credentials.

No further details regarding the exact nature of the attack or additional impacted data categories have been disclosed.

Total Tools has also informed the Australian Cyber Security Centre (ACSC) about the incident. The hardware chain will be issuing formal notifications to affected individuals.

Total Tools reports data breach exposing thousands of customers