Arbor Associates reports data breach exposing patient information
Learn More
Arbor Associates Inc., a company that processes sensitive data on behalf of healthcare providers, is reporting a data breach that compromised patient data.
The breach was detected on April 17, 2025. The company launched an investigation with the assistance of independent cybersecurity experts. The investigation concluded that the actual breach occurred between April 15 and April 17, 2025 and that certain files containing sensitive data may have been accessed by the attackers. Exposed data includes:
- First and last names
- Contact information
- Age
- Biological sex
- Date of birth
- Service dates
- CPT (Current Procedural Terminology) codes
- Diagnosis codes
- Medical record numbers
- Names of insurance providers
The nature of the attack and the number of affected individuals has not been disclosed.
Arbor Associates has established a dedicated call center at 833-367-8607, which is available Monday through Friday from 8 a.m. to 8 p.m. Eastern time. This helpline provides assistance and guidance to those seeking information about the incident and protective measures they can take.
Arbor Associates is advising affected individuals to remain vigilant by carefully reviewing account statements and explanation of benefits forms for any errors or unrecognized activity that could indicate fraudulent use of their information. The company recommends that individuals consider obtaining a free copy of their credit report from each of the three major credit bureaus to monitor for any suspicious activity or unauthorized accounts.
