Incident

Burlington Hydro reports data breach exposing customer data


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Burlington Hydro is reporting a data breach affecting its operations through one of its third-party vendors.

The unnamed third-party vendor reportedly contained the breach and secured their systems.

Burlington Hydro is reviewing all systems, reaching out to other third-party vendors to verify their security postures, and maintaining ongoing system monitoring to identify and mitigate potential future risks.

The incident potentially exposed personal information of all current Burlington Hydro customers. No details are disclosed about the types of exposed data or number of affected individuals.

The utility has started notifying all current customers about the incident and has reported to the Office of the Information and Privacy Commissioner of Ontario (IPC) on January 27, 2025.

Burlington Hydro reports data breach exposing customer data