Incident

Electronic Logging Device software for trucking reports ransomware


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ORBCOMM, a major provider of Electronic Logging Devices (ELDs) for the trucking industry based in New Jersey, reports a ransomware attack on September 6, 2023, causing disruptions in their FleetManager platform and Blue Tree ELD product line. The attack affected specific ELD models, BT500 and BT504, rendering them inoperable. Customers have reported issues with these products, prompting a response from the Federal Motor Carrier Safety Administration (FMCSA).

In response to the attack, ORBCOMM is working diligently to restore services and investigate the incident, engaging external cybersecurity experts for a thorough investigation. The company aims to have the affected services, including the BT product line and supporting platforms, fully operational by September 28, 2023. The use of paper logs has been permitted by FMCSA for affected Blue Tree ELD users until September 29, 2023, or until the ELD systems are restored, whichever comes first.

ORBCOMM has maintained communication with impacted customers, assuring them that their proprietary networks have not shown increased vulnerability due to the incident. The company plans to provide regular updates on their progress toward restoring services. This incident highlights the vulnerability of critical infrastructure to ransomware attacks, posing significant challenges to the transportation sector and emphasizing the importance of cybersecurity in the industry.

There are no details available about the nature of the attack or the number of impacted customers.

Electronic Logging Device software for trucking reports ransomware