Gerber Life Insurance reports data breach
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Gerber Life Insurance Company, a Michigan-based insurance provider is reporting data breach affecting their call center systems. The incident involved unauthorized access to customer support systems, potentially exposing sensitive policyholder information.
The security incident was initially discovered on December 5, 2024, when Gerber Life detected unauthorized access to their call center systems used for customer support operations. The company initiated their incident response protocol, terminated the unauthorized access and launched an investigation. By December 11, 2024, the investigation confirmed that an unauthorized party had accessed information related to certain policies and policyholders.
The exposed information in this breach includes
- names,
- addresses,
- policy numbers,
- account payment information.
The number of affected individuals and the nature of the attack are not disclosed.
Gerber Life began sending letters to affected individuals detailing the specific information that was compromised in each case and filed a formal notice of data breach with the Massachusetts Attorney General on January 8, 2025.
